Resume

WORK EXPERIENCE

Experience Designer / Arity

June 2020 - present; Chicago, IL

  • Initiate, plan, and conduct B2B and consumer research studies on mobile experiences for features and products in domestic markets

  • Conduct research to explore and evaluate desired experiences, analyze research data, present findings, and make prioritized design recommendations

  • Conduct foundational and formative research on an insights repository of best practices, tools, and frameworks for research activities and knowledge-sharing solutions

  • Lead design thinking workshops with cross-functional teams including product, engineering, data analytics, sales, and design

 

Owner & Designer / Tiny Bear Studio

March 2015 – present; Chicago, IL

Tiny Bear Studio is a design consultancy offering strategy, research, and design services to great organizations to solve problems and make an impact on their customers lives

Design Specialist / World Business Chicago

June 2015 – May 2018; Chicago, IL

  • Led graphic design and brand management for World Business Chicago and its 15+programs, events, and global strategic initiatives

  • Coordinated resources and estimated timelines to consistently deliver materials within budget and deadline requirements

  • Consulted and liaised with partners, external production teams, and vendors

Creative & Website Manager | National Hellenic Museum

September 2013 – May 2015; Chicago, IL

Provided design and direction from concept development through final delivery of all print and digital advertising

AmeriCorps Member | City Year

July 2012 – May 2013; Chicago, IL

  • Provided 1:1 and small group tutoring for 25+ 6-8th grade students; improved grades for six target students

  • Oversaw monitoring and evaluation data collection activities, including data verification, transfer, entry, and cleaning

  • Disseminated findings in various formats; communicated efforts and outcomes to key stakeholder groups

  • Organized social events and implementing of specific initiatives to relay critical feedback to site leadership

SKILLS

Design

  • Interaction Design

  • Information Architecture

  • Prototyping

  • Print Design

  • User/Task Flows

  • Visual Design

  • Wireframing

Research

  • Contextual Interviews

  • Competitive Research

  • Heuristic Evaluations

  • User Scenarios

  • Usability Testing
     

Methodologies

  • Agile

  • Design Thinking

  • User-Centered Design

 

Tools

  • Adobe Creative Suite

  • AdobeXD

  • Confluence

  • Google Analytics

  • Google Workspace

  • Figma

  • InVision

  • Jira

  • Microsoft Office 365

  • Miro

  • Mural

  • Principle

  • Respondent

  • Sketch

  • UserZoom

  • Zoom